Anonymous quality check of the magazine “Top hotel” is a “Fair” Munich/Landsberg am Lech, November 10, 2009 – the leading hotel of the World the Charles in Munich, a House which cut Rocco Forte Collection hotel test magazine “Top hotel” with a “satisfactory” from. The 160-room luxury hotel 49 out of maximum 100 points reached in the anonymous quality check. The detailed test report can be accessed at. “Applying the three large”B”- bed, bath & Breakfast – at the Charles, Rocco can be Forte good hotel”, noted the experienced tester of the hotel. If you have additional questions, you may want to visit JCI. But: “the weaknesses in the housekeeping, especially in restaurant weigh heavily. At the same time there is many staff training needs. The hotel lacks distinctive, professional forces.
Moreover, no unique selling point to make is–there is no convincing reason why you should all people staying at this hotel as a guest. And in Munich, where the hotel market is particularly strong.” When you visit the “Top hotel”-Testers the evening fell Visit in the Mediterranean speciality restaurant “Davvero” particularly negative out. The disappointed rating: “Very poor”. Also, the guest’s at several service tests demands were not, or are only partially fulfilled. Reservation and check-in achieved only a “Poor”. That section, however, good Charles Hotel at the check-out criteria, banquet and Spa.
The test results at a glance: (max 100 points per criterion) reservation 32 check-in 38 room 522 80 guest bathroom 76 message transfer 92 security 60 restaurant “Davvero” 21 lobby bar 90 70 shoe-shine breakfast 84 housekeeping 40 floor service 41 “The Charles Spa” 80 outdoor 74 corridors, elevators, stairs 38 banquet 80 floor breakfast 41 check-out 68 lost & found 41 overall 49 (100-81 very good; 80-61; 60-41 satisfying; deficient; 40-21 20-0 insufficient) the detailed test report appears in the issue of November by “Top hotel” and can be viewed in the Online Edition at. The service checks are always anonymous and conducted on their own account. The reports are the constructive criticism and enjoy a high reputation in the international hotel management and industry experts. Last in the test the travel charme hotel Kurhaus BINZ/Rugen (51 out of the maximum 100 points), the Castle Hotel Kameha Essen-Kettwig (82 points), the Ritz London (52 points), the Westin Leipzig (58 points), the Kempinski was the hotel Hotel Gravenbruch Frankfurt (36 points), ferry House Sylt (67 points) and the Vila Vita Hotel & rose Park Marburg (62 points). Press release and cover to download: docs.google.com/Doc?docid=0ASM9gkUa9UfeZGM5MmZxODVfODMxY3ZwGNqZGs&hl=de?Top hotel? is the renowned journal for the hotel management in Germany. The magazine appears ten times a year in the leisure-Verlag, Landsberg, a company of the LPV food practice Verlag Neuwied GmbH. Appear also in this network?The kitchen??Catering inside?, ‘Convenience store’ and ‘ food practice ‘. More information:, contact: top hotel / leisure Verlag Landsberg GmbH Thomas Karsch Celsius str. 7 86899 Landsberg/Lechg 08191 647160 08191 6471666 press contact: good news – personal PR service Carsten Hennig high pasture 8 20259 Hamburg 040 414311692